Today’s most successful agencies know that real growth comes from putting the customer at the center of every strategy. But shifting to a truly customer-centric approach means rethinking traditional marketing tactics and rallying entire teams around a shared vision.

In this episode of Closing Time, Tony Mohr, former CEO of strategic marketing agency Quarry and now Managing Director of Marketing Services at Marketbridge, shares insights on navigating the challenges for modern agency marketers, standing out in a crowded digital space, and building team alignment around a positive brand experience. 

From practical advice on transforming your brand to actionable strategies for boosting customer loyalty, this conversation is packed with valuable takeaways for leaders and marketers looking to fuel agency growth in 2025. 

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Connect with Tony:
www.linkedin.com/in/tonycmohr/

Connect with Melinda Prescher:
www.linkedin.com/in/melindaprescher/

00:00 Introduction
01:40 Reflection
05:34 Customer-first
10:34 Top challenges
15:24 Overcoming the pressure
16:50 Customer feedback
22:48 Redefining modern marketing

#marketingagency #agencysuccess #agencygrowth